20 Best Books on Business Communication to Read for Work in 2024
1. Simply Said
Simply Said: Communicating Better at Work and Beyond by Jay Sullivan
- From the interests of the audience: why do they care?
- Make it clear to the audience as soon as possible what you want them to know: what is the so-what?
- Introduce problems and phenomena, and go straight to the topic, the simpler the sentence, the better, and the tone is positive.
- Pay attention to body language: eyesight, tone of voice, expression, and demeanor. Avoid misleading body language, such as arms folded.
- Listen attentively: use the right way to ask questions and give the other person enough attention
- Lectures and PPT presentations: link with the audience, refer to the RIDE structure (Read the heading, Identify the type of graphs, Define the main points, Explain why and so what)
- From the reader's point of view, avoid misunderstandings and use short sentences as much as possible. The shorter the paragraph, the easier it is for people to read.
- The active dynamic is easy to incite emotions (applicable to advertisements), and the passive dynamic is more dignified (applicable to the law).
- Explain the work to the subordinates: explain the background and importance, clarify the tasks and expectations, and mobilize motivation (how will it benefit them to complete the work?)
- Host brainstorming: avoid negative tone, encourage participation, control time, categorize solutions, summarize, and track.
- Express the vision and plan: focus on motivating and rallying others, show vulnerability appropriately, and be more genuine and honest with appreciation.
2. How to Talk to Anyone
How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships by Leil Lowndes
3. Crucial Conversations
Crucial Conversations: Tools for Talking When Stakes Are High by Joseph Grenny
4. Everyone Communication, Few Connect
Everyone Communicates, Few Connect: What the Most Effective People Do Differently by John C. Maxwell
- When communicating with people, think about how you can help them and add value to them;
- The focus of communication with people is on the other party rather than on yourself;
- Use concise and easy-to-understand Ways of expression;
- Communication should not stop with everyone feeling better about themselves, but to start taking action immediately to make changes;
- The important premise of communicating well with others is to communicate well with yourself, that is, there must be enough and correct self-understanding and understanding;
- Don’t be afraid to show your weaknesses and be sincere to others;
- Your behavior should be consistent with the point expressed when communicating with others, which in turn means that the point of expression needs to be your sincere belief.
5. How to Win Friends and Influence People
How to Win Friends & Influence People by Dale Carnegie
6. Just Listen
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston
7. Never Split the Difference
Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss
8. Essentials of Business Communication
Essentials of Business Communication by Mary Ellen Guffey
9. Business Communication
Business Communication: Developing Leaders for a Networked World by Peter Cardon
10. Business Communication: In Person, In Print, Online
Business Communication: In Person, In Print, Online by Amy Newman
11. 5 Voices
5 Voices: How to Communicate Effectively with Everyone You Lead by Jeremie Kubicek and Steve Cockram
- Find your foundational leadership voice
- Learn to hear and value the voices of others
- Know yourself before leading others
- Connect and communicate well with team, family, and friends
12. Getting to Yes
Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher & William L. Ury
13. Guide to Managerial Communication
Guide to Managerial Communication by Mary Munter
14. Business Communication Essentials
Business Communication Essentials: Fundamental Skills for the Mobile-Digital-Social Workplace by Courtland Bovee & John Thill
15. Business Communication: Process And Product
Business Communication: Process & Product by Mary Ellen Guffey & Dana Loewy
16. Business and Administrative Communication
Business and Administrative Communication By Kitty Locker & Donna Kienzler
17. Excellence in Business Communication
Excellence in Business Communication by John V.Thill & Courtland L. Bovee
18. Design for How People Learn
Design for How People Learn by Julie Dirksen
19. Everyday Business Storytelling
Everyday Business Storytelling: Create, Simplify, and Adapt A Visual Narrative for Any Audience by Janine Kurnoff & Lee Lazarus
- The science behind why storytelling is the most effective way to trigger emotion in an audience and how to craft a business narrative that makes your ideas engaging
- The four signposts of storytelling and how to identify and weave in your BIG idea to capture the attention
- How to craft expert headlines that guide your audience and advance your story
20. The Big Book of Dashboards
The Big Book of Dashboards: Visualizing Your Data Using Real-World Business Scenarios by Steve Wexler, Jeffrey Shaffer & Andy Cotgreave